At Joy we have a few fundamental principles:
Joy Network, LLC (“Joy”) operates several websites including joyapp.com. It is Joy’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Joy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Joy’s purpose in collecting non-personally identifying information is to better understand how Joy’s visitors use its website. From time to time, Joy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Joy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Joy only discloses logged in user addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Joy relies on two analytics services. We never share this data with other sites or across the internet.
There are no other tracking mechanisms on the site, including third-party cookies of any kind.
Certain visitors to Joy’s websites choose to interact with Joy in ways that require Joy to gather personally-identifying information. The amount and type of information that Joy gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a site at joyapp.com to provide a username and email address. Those who engage in transactions with Joy – by purchasing a plan, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Joy collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Joy. Joy does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Joy may collect statistics about the behavior of visitors to its websites. For instance, Joy may monitor the most popular sites. Joy may display this information publicly or provide it to others. However, Joy does not disclose personally-identifying information other than as described below.
Joy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Joy’s behalf or to provide services available at Joy’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Joy’s websites, you consent to the transfer of such information to them. Joy will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Joy discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Joy believes in good faith that disclosure is reasonably necessary to protect the property or rights of Joy, third parties or the public at large. If you are a registered user of an Joy website and have supplied your email address, Joy may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Joy and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Joy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Joy, or substantially all of its assets, were acquired, or in the unlikely event that Joy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Joy may continue to use your personal information as set forth in this policy.
JoyApp does not sell any advertising space in our app or on our website. Our business relies 100% on user subscriptions instead of making money selling your personal data to third-parties or advertisers. We've chosen to do business this way because we believe the information you enter into our app and website is incredibly personal and should not be used for profit.
Furthermore, we take additional measures to protect the sensitive information that you entrust to us. We use end-to-end encryption on all communications between our app, website, and servers. This means malicious parties cannot capture your information as it is being transmitted to us. Any sensitive information that we do store is strictly for internal analysis.
We never store your credit card or any other financial information.